These guys are amazing! We were traveling from Michigan to Texas in our RV and broke down on the Kansas Turnpike. We called the first towing place we could find, They were busy but they managed to squeeze us in. We had 2 adults, 2 toddlers and my 72 year old grandma, stranded on the turnpike in a nasty thunder storm. The 2 tow truck guys, Chris and Joe were awesome and did everything they could to get us back on the road. They towed us back to their truck repair place and verified with the shop manager that they would be able to work on it the next day. Sure enough, they managed to get us back on the road the next afternoon! Awesome, friendly, efficient service!
Great bunch of people working here. very friendly, knowledgeable, A+ service... They are honest with their customer's & work hard to get the job done asap...
We had an emergency stop in Emporia when our van began alerting us of a serious overheating issue. We found the Williams Automotive location and arrive around 4pm. They graciously reviewed the car, fixed the problem (a sensor failure), tested it and sent us on out way with a minimal cost. The staff was excellent in every way, and this is especially important when you are a stranded visitor traveling through. 5 stars in every way!
days later......... This shop is super overpriced! 4hrs of labor for the water pump, and 4 hrs labor for the radiator?! List price for all parts. Grand total $1200. I ended up towing it to a different shop and beat the price by $420. Service manager for Williams wouldn't negotiate even a dollar. I was charged a diagnostic fee even though the damage was seen clear, as I explained over the phone. If you like throwing $100 bills out your window you might like this place.
These guys are great!! I have taken my Honda Civic to them for over 5 years for oil changes, new tires, etc...... They are always friendly and very professional!
Through AAA service I needed a tow from Council Grove lake (25 Mi away). My trailblazer's water pump went out along with belt, which tore into the radiator. I had already made arrangements to have the truck towed to a shop I usually use in lebo. The tow truck showed up in a short time. Evan, the driver was friendly and made his job look easy. He assured me that Williams did this type of work and could have it done for reasonable price. I called and cancelled the arrangement with my other Shop. So far I am pleased with there service. I will give my full review in a few days. Thanks.
Williams Automotive Towing is a US Car Repair based in Emporia, Kansas. Williams Automotive Towing is located at 3105 W 6th Ave, Emporia, KS 66801, USA.
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